The company said the policy will go into effect on Monday to allow time to inform stores and customers.
Walmart is now requiring customers to wear masks at all of its stores, as well as its Sam’s Club locations, making it the largest retailer to introduce a policy, that has seen as difficult to enforce without federal and state mandates.
Walmart has said the policy will go into effect Monday, allowing time for them to inform stores and customers. The Bentonville, Arkansas-based company said that currently about 65% its more than 5,000 stores and clubs are located in areas where there is already some form of government mandate on face coverings.
The retailer also said it will create the role of health ambassador at its Walmart stores and will station them near the entrance to remind customers without masks of its new requirements. These workers, who will be wearing black polo shirts, will receive special training to “help make the process as smooth as possible for customers.”
The moves come as new COVID-19 cases are spiking in many states, particularly Arizona, California, Florida and Texas. Retailers have been challenged with striking a balance between keeping shoppers safe while making them feel comfortable.
Last week, the Retail Industry Leaders Association, which represents Walmart, Best Buy and other major chains, publicized a letter it sent to state governors to mandate store customers to wear face coverings. It said the hodgepodge of rules around the country have created confusion for shoppers and that has led to conflict between customers and workers trying to enforce store rules.